FAQ

Creating an account at AllStarz Casino takes just a few minutes. Click the 'Sign Up' or 'Register' button on the homepage, then complete the registration form with your personal details including name, email address, date of birth, and contact information. You'll need to create a username and secure password for your account. Make sure all information is accurate and matches your identification documents, as this will be verified later during withdrawal processing. After submitting the form, you may need to verify your email address by clicking a link sent to your inbox. Once completed, you can make your first deposit using any of our available payment methods and claim your welcome bonus of $1200 plus 300 Free Spins.

AllStarz Casino offers a wide range of secure payment options to accommodate players from different regions. For deposits, you can use credit/debit cards including Visa and MasterCard, e-wallets such as Skrill, Neteller, and Mifinity, prepaid options like Neosurf, PaySafeCard, and CASHlib, as well as bank transfers and Interac for Canadian players. We also accept cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and Tether (USDT). Most deposit methods are instant, with minimum deposits typically starting at $20 or equivalent in your chosen currency. For withdrawals, you can use most of the same methods, with processing times varying from instant for cryptocurrencies and e-wallets to 3-5 business days for bank transfers and card withdrawals. All transactions are protected with advanced encryption technology to ensure your financial information remains secure.

Claiming your $1200 + 300 Free Spins welcome package at AllStarz Casino is simple. This generous offer is split across your first three deposits. To claim it, create an account and navigate to the cashier section. Make your first deposit of at least $20 and select the welcome bonus option. Your first deposit will be matched 100% up to $400 plus 100 Free Spins. Your second deposit will receive a 75% match up to $400 plus 100 Free Spins, and your third deposit gets a 50% match up to $400 plus 100 Free Spins. Remember that this bonus comes with a 35x wagering requirement, which means you'll need to wager the bonus amount 35 times before withdrawing any winnings. Free Spins are typically released in batches of 20 per day and may be limited to specific slot games. Always check the current bonus terms and conditions, as promotions may change over time.

AllStarz Casino features an extensive collection of games from top software providers including Betsoft, Endorphina, Play'n GO, Yggdrasil, NoLimit City, and many more. Our slot selection includes popular titles like Mongol Treasures, Diamond Vapor, and The Vampires from Endorphina, alongside hundreds of other video slots, classic slots, and jackpot games. Table game enthusiasts can enjoy multiple variations of blackjack, roulette, baccarat, and poker. For an immersive experience, check out our live dealer section powered by Asia Gaming, featuring real-time games with professional dealers. We also offer specialty games like scratch cards, bingo, and virtual sports betting options. Our game library is regularly updated with new releases, ensuring you always have fresh content to explore. All games are tested for fairness and operate using random number generators to ensure completely random outcomes.

Withdrawing your winnings from AllStarz Casino is straightforward. First, log into your account and navigate to the cashier or banking section. Select 'Withdrawal' and choose your preferred payment method from the available options. AllStarz Casino supports withdrawals via Visa, MasterCard, Skrill, Neteller, Mifinity, Bank Transfer, and cryptocurrencies including Bitcoin, Ethereum, and Tether. Enter the amount you wish to withdraw (minimum withdrawal amounts vary by method) and confirm your request. Before your first withdrawal, you'll need to complete the verification process by submitting identification documents including a photo ID, proof of address, and sometimes proof of payment method. This is a one-time process to ensure security. Withdrawal processing times vary by method, with cryptocurrencies and e-wallets typically being fastest (0-24 hours), while card withdrawals and bank transfers may take 3-5 business days after approval.

AllStarz Casino offers multiple channels to reach our dedicated customer support team. The fastest way to get assistance is through our 24/7 live chat service, accessible by clicking the chat icon on any page of our website. Our trained support agents can help with account issues, bonus questions, and technical problems in real-time. For less urgent matters, you can email us at support@allstarzcasino.com, and we aim to respond within 24 hours. Before contacting support, we recommend checking our comprehensive FAQ section, which may already have the answer you're looking for. Our support team is available in multiple languages and is committed to resolving your issues quickly and efficiently. For VIP players, we also offer personalized support through dedicated account managers who provide priority assistance tailored to your specific needs.