Support
At AllStarz Casino, we understand that sometimes you need a helping hand. Whether you have questions about your account, need assistance with a game, or want information about a payment method, our dedicated support team is ready to assist you every step of the way.
Multiple Ways to Reach Us
We offer several convenient support options to ensure you can always get help when you need it. Our friendly and knowledgeable support agents are committed to providing quick, effective solutions to any issues you might encounter.
Live Chat: For immediate assistance, our live chat feature connects you directly with a support representative in seconds. This is the fastest way to resolve urgent matters and is available 24/7.
Email Support: For less time-sensitive inquiries, you can email us at support@allstarzcasino.com. Our team typically responds within 12-24 hours with thorough, helpful answers to your questions.
Comprehensive FAQ Section: Before reaching out, you might find your answer in our detailed FAQ section. We've compiled answers to the most common questions about deposits, withdrawals, account verification, bonuses, and gameplay.
Expert Support for All Your Needs
Our support team is thoroughly trained in all aspects of AllStarz Casino operations. They can help with:
- Account management and verification
- Deposit and withdrawal methods, including Bitcoin, Ethereum, and Tether options
- Bonus terms for our welcome package of $1200 + 300 Free Spins
- Game rules and features for titles like Mongol Treasures, Diamond Vapor, and Satoshi's Secret
- Technical issues with any of our games from providers like Betsoft, Endorphina, and Play'n GO
Available Around the Clock
We know that online gaming doesn't follow a 9-to-5 schedule. That's why our support team is available 24 hours a day, 7 days a week, 365 days a year. Whether you're playing Jetsetter Slots at dawn or The Vampires Slots at midnight, we're always here to help.
Committed to Your Gaming Experience
Our support team doesn't just solve problems—they enhance your overall gaming experience. Every team member is trained to handle inquiries efficiently while maintaining the friendly, welcoming atmosphere that makes AllStarz Casino special.
When you need assistance with payment methods like Interac, Skrill, or MasterCard, or have questions about our extensive game selection, you can count on receiving prompt, courteous, and knowledgeable support.
Your Satisfaction Is Our Priority
We measure our success by your satisfaction. Our support team collects feedback after each interaction to continuously improve our service. We're committed to not just meeting but exceeding your expectations with every support request.
Don't hesitate to reach out—we're here to make your time at AllStarz Casino as enjoyable and hassle-free as possible.